BSNL Customer Service Center, Katol Road

Reviews(1)

• P
  Preeti Rahul Sakhare    1.0

  2016-Jul-18

  Respected Sir.
  It is with great sorrow that I write to you today regarding my Internet service. While your service has never had problems before, recently I have experienced severe interruptions to my Internet as well as slow speeds. I believe that because I have not received the service I am paying for (namely, Internet) I should be refunded at least a month's worth of service.
  The problem began on June 29th, when my Internet went down for several days. I established that the problem was not my computer or the wireless connection, and then contacted you about the service interruption. You claimed you would send a repairman right away. No repairman was sent for another two days.
  The problem continued throughout June and into July. My Internet would cease working for several hours at a time, and then restart spontaneously. You claimed that the problem was on my end, but I checked this possibility at every occurrence by plugging my computer directly into the modem instead of using wireless. I also tried using the Internet from different computers, to no avail.
  Finally yesterday repairman came and checked the landline service (2586151) and now landline is down for 10 hours. There is no internet service also.
  If you cannot guarantee service, I will have to move to another provider. Please call me at 9767109199 or 9552546220 to explain to me what you intend to do about this situation. I would normally ask that you email me at the address listed below, but since I cannot guarantee that I will be able to access my email with your service, I would prefer that you call.
  Thank you very much for your assistance.
  
  Preeti Rahul Sakhare.
  Gorewada Road, Patel Nagar.
  Near Lokpriya school,
  Regency Plaza, Flat 314
  Contact: 9767109199 or 9552546220
  My landline no: 2586151.